Frequently Asked Questions
Frequently Asked Questions
Why use Miga over a traditional liquidation service?
Miga’s transparent and collaborative approach coupled with our commission fee model. Simply stated: we are paid a percentage of the selling price -- this aligns our interest with our client's in selling each item at the highest possible price. Additionally, our approach is dependent upon repeat business with customers over time, which makes our service and your satisfaction critical to our continued success.
What kind of assets do you take?
We take everything. Miga specializes in used medical and lab equipment, but we understand that hospitals and healthcare providers have other items such as office equipment and furniture that will need to be managed as well. Unlike other service providers you may have worked with, we don't “cherry pick” and take only high-value items. Our goal is to provide constructive solutions for every asset regardless of condition, value and marketability.
If I have remaining inventory that has built up over time,
what options are available to help me?
Simple – call Miga and we’ll take care of it. Often the first time we work with a new customer we will need to clear out a backlog of items that are taking up space.
How often does Miga return to my location?
The frequency of Miga's service is completely up to you. Depending on your business needs we have the flexibility to schedule weekly, monthly, quarterly and even ad hoc on-site inventory pick-up. Your Miga account representative will work with you to establish the most efficient schedule for managing your inventory/asset disposition needs.
My inventory problems are already a headache,
is it hard to get started working with Miga?
We are committed to running our business on a pay for performance (commission) basis and we do everything possible to make it easy to do business with us. From the moment we show up at your office to the time we deliver the proceeds of a sale back to you, we handle all of the interim steps and do our best to keep you informed at every point along the way.
Can you physically remove inventory from our site?
Yes, however, unlike traditional liquidators we do not purchase your assets from you and then resell them. Our approach is to take items on a consignment basis with a mutually agreeable time frame for completing the sales process. Inventory that can remain at a client location and reduce handling saves both time and cost. However, we also maintain state of the art warehouse facilities for clients who want or need to get the equipment out of their way.
How does Miga keep me informed of progress and selling results?
Miga will assign an account manager to be your single point of contact with us. You will receive detailed documentation for each transaction, and you can always access your inventory and reporting online with Miga’s web based system. And of course, we are always available by phone and email during normal business hours.
Does Miga pay cash up front for equipment?
We understand that many liquidators today pay cash up front and take ownership of used and idle equipment. Our experience is that this model limits your ability to maximize the value for your organization and ensures the liquidator gains the majority of the profit. By operating with a commission-based model, we ensure you get both a fair and properly documented return for all your medical assets. Equally important, by aligning your interests with Miga's, we create a collaborative approach that can serve as a foundation for a long term business relationship.
What does Miga mean anyway?
Miga is an acronym that stands for 'Make It Go Away.'
